Who we are
Serenity Psychological Services LLC is committed to providing high-quality mental health services. Our primary website URL is serenitypsychologicalservices.com. We are based in Virginia, and you can contact us via email at [email protected].
Cookies
We do not use cookies on our website.
Analytics
Serenity Psychological Services LLC does not collect or store analytics data through our website.
What Personal Data We Collect and Why We Collect It
We collect only the essential personal data necessary to schedule initial consultations. This data includes:
- Name: To identify the individual seeking services.
- Email Address: For communication purposes.
- Phone Number: For contact and appointment confirmations.
- Name of Insurance Provider: To verify accepted insurance plans.
- How You Heard About Us: For internal marketing analysis.
- Preferred Contact Method: To accommodate user preferences.
- Reason for Appointment: To ensure appropriate service matching.
Purpose of Data Collection: We collect this data to facilitate and schedule first consultations. All data is collected with explicit consent and is stored temporarily for processing.
Contact Forms
Our contact form collects the above-listed personal data. We use this information solely for the purpose of arranging initial appointments and do not use it for marketing purposes. The information is stored only via email and promptly deleted once processed.
Who we share your data with
We do not share your personal data with third-party services or partners. All data provided by users is handled internally and securely.
How long we retain your data
Personal data collected for initial consultations is stored only within email communications and is removed after the initial scheduling process is completed.
What rights you have over your data
If you have submitted personal data through our contact form, you have the right to request:
Immediate deletion of your data after the consultation process.
A copy of the data we hold about you.
Correction of any inaccuracies in your data.
To exercise these rights, please contact us at [email protected].
Where your data is sent
We do not transfer personal data outside of the United States. Our email server complies with industry-standard security protocols to safeguard your information.
How We Protect Your Data
We implement industry-standard encryption and secure email protocols to protect your personal data. Only authorized personnel have access to the data, which is deleted after use.
What Data Breach Procedures We Have in Place
In the unlikely event of a data breach, affected individuals will be notified promptly, and we will follow all required legal and regulatory procedures.
Additional Information
We do not engage in any automated decision-making or profiling with your personal data.
This privacy policy is effective as of November 16, 2024 and is subject to change. Please review it periodically for any updates.